Refrigerator and Freezer Repair

1-800-424-2047

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  • Monday through Thursday 8AM - 12AM EST
  • Friday 8AM - 10PM EST
  • Saturday 8AM - 8PM EST
  • Sunday 10AM - 6PM EST
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Troubleshoot by Phone

Your warranty or Protection Agreement coverage entitles you to free support from our experienced Technical Specialists. We'll help get your product working again or schedule an in-home visit, if necessary.
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Finish scheduling your appointment by clicking the Add to cart button below. We won't charge you until we've finished the service and you're completely satisfied.
How cold should your fridge be? Experts say between 36° and 38°F is perfect.
Refrigerator and Freezer

Fridge giving you the cold shoulder?

What We Do for Refrigerator and Freezer Repair

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  • Call before we arrive
  • Give you an estimate before we begin work
  • Fix it right the first time
  • Guarantee our work
  • Give you a discount on a replacement product at Sears if you choose not to do the refrigerator and freezer repair


Troubleshooting Tips

  • Wondering when and why you need to change your filter?
    Always change your water filter as recommended by the manufacturer. You’ll prevent ice maker clogs and have clean water and ice for every drink.
  • Is your ice maker making noise but not ice?
    If you hear a grinding sound when using your ice maker or if no ice will come out, check your ice maker for a stuck ice cube. If the blades are clear but the problem persists, schedule a repair appointment with Sears Home Services.

Still having trouble? Schedule a repair appointment online and get 10% off!
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Payment information

We accept Sears Card, Sears MasterCard, Sears Gift Cards, Visa, MasterCard, American Express, Discover Card, cash and checks for all in-home repair services. Our repair technicians will process payment and any coupons or discounts at the time of service.


Warranty/Protection agreement

Have a warranty or Protection Agreement? Then you are entitled to free support from our Technical Specialists. Call 1-800-424-2047 for help to get your product working again and to schedule an in-home repair visit, if necessary, to make sure your product gets fixed right. Technical Specialists are available from 7 a.m. until 10 p.m. CST every day.

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